服務不錯，車型介紹到位，就是不給你先去看車，也不知道緊湊型車能不能放下行李就直接升級了，取車時沒人主動來教你怎么用，車是否完好也沒有人說明，我一句英語不會，還是女兒去找人來教我的。
總體服務不錯
八號上午女兒陪我提車，因為緊湊型車型裝不下我們帶的行李，工作人員熱情地給我們升級了沃爾沃xC40的車型，拿到車后不知怎么點火，讓女兒找工作人員來教，怎么點火，怎么導航等，此車每天含全險九百伍拾元左右。由于在中國開車是左方向盤，小心冀冀把車開出庫，到附近酒店退房，拿行李出發(fā)，女兒把導航目的地郵編輸入GPS馬上就找到了，路上導航一直提示，一個小時就到牛津的酒店（導航非常好用路上幾個車道轉盤走哪個出口標得非常清楚）。
第二天到拜伯里第三天丘吉爾莊園也是導航帶去的，此車是柴油版，非常節(jié)油，到利茲還車時才用了一半的油。就是還車時工作人員說我左前胎輪穀有擦傷需扣六十五鎊，我讓女兒與她解釋我們實在不知道在哪劃的，取車時只是看車身有無劃痕，沒注意輪榖，并買了全險，她說她作不了主，讓我在驗車單上簽字，我只好簽了。至今沒有回復，二百五十鎊押金至今沒退，只有等消息了!
非常滿意
This was a truly enjoyable car rental experience, and I’d like to extend my sincere thanks to Mr. Lacen for his patience and excellent service. To ensure a smooth trip, I visited the Europcar branch in person a week in advance to ask some questions. Mr. Lacen welcomed me and patiently answered all of them in detail.
When I came back to pick up the car, it was once again Mr. Lacen who assisted me. The entire process was efficient and professional, and most importantly, I received the exact car model I had reserved—which made my journey all the more perfect.
It was my first time using Europcar, and I must admit that I was initially quite anxious due to the many negative reviews I had read online. However, my actual experience was outstanding. The service was attentive, there were no unexpected charges, and the return inspection went smoothly.
I look forward to renting from Europcar again in the future!
好
很好
預定方便
